ESTUDIO DE CASOS
- Albert, S. (1998); Knowledge management:
Living up to the hype?, Midrange Systems, Vol. 11, No. 13, 7th September,
1998, p52.
- Anonymous (1998); Glaxo Wellcome deploys
agents for knowledge management, Expert Systems, Vol. 15, No. 4, November,
1998, p262-263.
- Anonymous (1998); Knowledge for development,
World Bank Development Report, Washington DC, 1998.
- Anonymous (1998); The WB: Knowledge &
Resources for Change, World Bank Development report Washington DC, 1998.
- Anonymous (1998); The Knowledge Journey: A
business guide to knowledge systems, KPMG Consulting, 1998.
- Anonymous (1996); AT&T sees end to
paper trail, Informationweek, No. 607, 25 th November, 1996, p36.
- Barlett, C. (1996); Mckinsey & Co.:
Managing knowledge and learning, Case 9-396-357, Harvard Business School,
Boston, MA, 1996.
- Birch, S. (1997); BMW discusses future
research directions, Automotive Engineering, Vol. 105, July 1997, p62.
- Bruce, M., Cooper, R., Morris, B. and
Wootten, A. (1999); Managing requirements capture within a global
telecommunications company, R & D Management, Vol. 29, No. 2, April,
1999, p107-119.
- Copeland, L. (1998); Lotus takes
integration route to knowledge management, Computer Reseller News, Issue
803, 17th August, 98, p69-70.
- Cortada, J.W. (1998); At the crossroads of
computing and quality, Quality Progress, Vol. 31, No. 7, July, 1998,
p53-57.
- Cunningham, C. and Trott, B. (1998);
Microsoft looks for knowledge, Infoworld, Vol. 20, No. 47, 23rd November,
1998, p10.
- The Delphi Group (1997); Delphi on
Knowledge Management: Research and Perspectives on Today's Knowledge
Landscape, The Delphi Group, 1997.
- Davis, B. (1998); Shared values, The
Engineer (London, England), Vol. 287, No. 7424, 23rd October, 1998, p17.
- Davis, M. (1998); Knowledge Management,
Information Strategy: The Executive's Journal, Fall, 1998, p11-22.
- Digrius, B. (1997); Arthur Anderson
Knowledge Management Consultants, Garter's Group Research Note, 13th May,
1997.
- Doyle, D. and Dutoit, A. (1998); KNOWLEDGE
MANAGEMENT IN A LAW FIRM, ASLIB Proceedings, Vol. 50, No. 1, January,
1998, p3-8.
- Edvinsson, L. (1997); Developing
intellectual capital at Skandia, Long Range Planning, Vol. 30, No. 3, June,
1997, p366-373.
- EIU (1998); Andersen consulting, Financial
services in the virtual world, London, 1998.
- EIU (1999); Andersen Consulting, Knowledge
workers revealed: New challenges for Asia, London, 1999.
- Ghiselin, D. (1998); New technology, new
techniques, set the pace for success, Petroleum Engineer International,
Vol. 71, January 1998, p47.
- Hafstad, S. (1997); The knowledge
management process in a business school environment, Business Information
Review, Vol. 14, No. 3, September, 1997, p135-140.
- Heisig, P. (1998); Knowledge management
improvements survey, Fraunhofer Institute, Berlin, 1998.
- Knott, D. (1997); Get smarter by sharing
ideas, Oil & Gas Journal, Vol. 95, May 26 1997, p32.
- Knowledge Management Newsletter, Vol. 1,
Issue 1, August-September, 1997.
- KMPG (1998); Knowledge Management Research
Report (1998), +44 171 311 1000, UK.
- Lank, E. (1997); Leveraging Invisible
Assets: the human factor, Long Range Planning, Vol. 30, No. 3, June, 1997,
p406-412.
- Martiny, M. (1998); KNOWLEDGE MANAGEMENT AT
HP CONSULTING, Organizational Dynamics, Vol. 27, No. 2, Fall, 1998,
p71-77.
- McKenna, B. (1999); All together now!
Creating an assembly of knowledge workers, Knowledge Management, May,
1999.
- McConnachie, G. (1997); Dow's quest for
intellectual value, Measuring Business Excellence, Vol. 1, No. 2, 1997.
- Moore, C. (1998); Knowledge management - A
case study, CIO, Vol. 12, No. 4 (Section 1), 15th November, 1998, p66.
- Moules, J. (1998); Nestle: The missing
ingredient, Information Strategy, Vol. 3, No. 1, 1998, p35-37.
- Mullin, R. and Newlin, S. (1999); Knowledge
management - Field-smart Nalco forges ahead, Chemical Week, Vol. 161, No.
12, 1999, 31st March, 1999, p41.
- Ovum (1998); Knowledge management:
Applications, markets & technology, report, +44 171 312 7265.
- Pack, T. and Pemberton, J. (1998); The
cutting-edge libraries of the Ford Motor Company, Online, Vol. 22, No. 5,
Sep/Oct, 1998, p14-20.
- Papows, J. (1998); The rapid evolution of
collaborative tools: A paradigm shift, Telecommunications (Americas
Edition), Vol. 32, No. 1, January, 1998, p31-32.
- Pemberton, J M. (1997); Chief knowledge
officer: The climax to your career?, Records Management Quarterly, Vol.
31, No. 2, April, 1997, p66-69.
- Petrash, G. (1996); Dow's journey to a
knowledge value management culture, European Management Journal, Vol. 14,
No. 4, 1996, p365-373.
- Pinelli, T.E. and Barclay, R.O. (1998);
MAXIMIZING THE RESULTS OF FEDERALLY-FUNDED RESEARCH AND DEVELOPMENT
THROUGH KNOWLEDGE MANAGEMENT - A STRATEGIC IMPERATIVE FOR IMPROVING US
COMPETITIVENESS, Government Information Quarterly, Vol. 15, No. 2, 1998,
p157-172.
- Raitt, D., Loekken, S., Scholz, J., Steiner,
H. and Secchi, P. (1997); CORPORATE KNOWLEDGE MANAGEMENT AND RELATED
INITIATIVES AT ESA, ESA Bulletin-European Space Agency, Vol. 92, November,
1997, p112-118.
- Rose, I. (1997); Valuing Intellectual
Capital, IBR Consulting Services Ltd internal report, 23rd August, 1997.
- Rowland, H. (1998); Building a knowledge-based
health service: R&D gap, KM Review, Vol. 3, No. 17, 1998.
- Schwabe, G. (1999); Understanding and
supporting knowledge management and organizational memory in a city
council, Proceedings of the Hawaii International Conference on System
Sciences 1999, IEEE Comp Soc, Los Alamitos, CA, USA,PR00001.. p47.
- Skandia (1996); Skandia's intellectual
capital, Skandia Annual Report & Supplements, Stockholm, 1996.
- Spijkervet, A. and Van der Spek, R. (1994);
Results of a survey within 80 companies in the Netherlands, Technical
report, Knowledge management network, Utrecht, Holland, 1994.
- Zuckerman, A. and Buell, H. (1998); Is the
world ready for Knowledge Management, Quality Progress, June, 1998,
p81-84.
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