MEDICIÓN DEL CAPITAL
INTELECTUAL
- Anonymous (1998); Knowledge Metrics - New Ways to
Benefit from What You Know, Call Center Solutions Magazine, July, 1998.
- Bukowitz, W.R. and Petrash, G.P. (1997); Visualizing,
Measuring and Managing Knowledge, Research Technology Management, July-August,
1997, p24-31.
- Chase, R.L. (1997); Knowledge management benchmarks,
Journal of Knowledge Management, Vol. 1, No. 1, 1997, p83-92.
- Cheah, Y-N. and Abidi, S.S.R. (1999); Evaluating the
Efficacy of Knowledge Management and Organisational Memory, Towards
Healthcare Enterprise Modelling, IJCAI Workshop on Knowledge Management
and Organisational Memory, 31st July, 1999, Stockholm.
- Davenport, T.H., De Long, D.W. and Beers, M.C.
(1998); Successful Knowledge Management Projects, Sloan Management Review,
Winter 1998, p43-57.
- Drew, S.A.W. (1997); From Knowledge to Action: the
impact of benchmarking on organizational performance, Long Range Planning,
Vol. 30, No. 3, June, 1997, p427-441.
- Glazer, R. (1998); MEASURING THE KNOWER - TOWARDS A
THEORY OF KNOWLEDGE EQUITY, California Management Review, Vol. 40, No. 3,
September, 1998, p175.
- Kotnour, T., Orr, C., Spaulding, J. and Guidi, J.
(1997); Determining the benefits of Knowledge Management activities,
Proceedings of the IEEE International Conference on Systems, Man and
Cybernetics, Vol. 1, 1997, IEEE, Piscataway, NJ, USA, 97CB36088, 1997,
p94-99.
- Kruse, J., Klein, D., Braund, S., Moorehead, L. and
Simeone, B. (1998); Co-management of natural resources: A comparison of
two caribou management systems, Human Organization, Vol. 57, No. 4, Winter,
1998, p447-458.
- Pringle, D. (1998); Measure for measure, Information
Strategy, Vol. 3, No. 7, 1998, p28-31.
- Roos, G. and Roos, J. (1997); Measuring your
company's intellectual performance, Long Range Planning, Vol. 30, No. 3,
June, 1997, p413-426.
- Skyrme, D.J. (1998): Measuring the value of
knowledge: metrics for the knowledge-based business, Business Intelligence,
London, 1998.
- Verkasalo, M. and Lappalainen, P. (1998); A method
of measuring the efficiency of the knowledge utilization process, IEEE
Transactions on Engineering Management, Vol. 45, No. 4, November, 1998,
p414-23.
- Wilkins, J., Wegen, B.V. and De Hoog, R. (1997);
Understanding and valuing knowledge assets: overview and method, Expert
Systems with Applications, Vol. 13, No. 1, September, 1997, p55-72.
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